pk79 Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") is issued by pk79 ("pk79", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at pk79.bio ("Platform"). This Policy describes how pk79 collects, uses, stores, shares, and protects the personal data of individuals ("Players", "Users", "you") who register accounts on or otherwise interact with the Platform.

This Policy applies to all data collected through the Platform, including through account registration, payment transactions, gameplay activity, customer support interactions, and any marketing communications you choose to receive. It applies to players accessing the Platform from anywhere in Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions.

Please read this Policy carefully. If you do not agree with our data practices as described here, you should not register an account or use the pk79 Platform. This Policy should be read together with our Terms & Conditions.

2. Data We Collect

2.1 Registration Data

When you create a pk79 account, we collect the following information:

• Full legal name;
• Date of birth (to verify you are aged 21 or above);
• Residential address, including city and postal code;
• Email address;
• Mobile phone number;
• Account username and encrypted password.

2.2 Identity Verification Data

To comply with our international gaming licence obligations and to protect all players from fraud, pk79 is required to verify the identity of account holders. This may involve collection of:

• Copies of government-issued identity documents (e.g., CNIC, passport);
• Proof of residential address (e.g., utility bill, bank statement);
• Source of funds documentation where required by applicable regulations;
• Selfie or biometric confirmation as required by our verification partner.

2.3 Financial & Transaction Data

When you make deposits or withdrawals through pk79 — whether via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, or any other supported payment method — we collect transaction records including amounts, timestamps, payment method identifiers, and transaction reference numbers. We do not store full card or banking credentials on our own servers; these are handled by our PCI-compliant payment processors.

2.4 Gameplay & Betting Activity

We maintain records of your gameplay and betting activity on the Platform, including game sessions, bet amounts, game outcomes, bonus usage, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

2.5 Technical & Device Data

When you access the pk79 Platform, we automatically collect certain technical data including your IP address, browser type and version, device type, operating system, referring URL, pages visited, and session duration. This data is used for security monitoring, fraud prevention, and Platform performance optimisation.

2.6 Communications Data

If you contact pk79 customer support — whether by email, live chat, or any other channel — we retain records of those communications, including their content and timestamps. This allows us to provide consistent support and to resolve disputes accurately.

3. How We Use Your Data

pk79 uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

pk79 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing required to perform the contract between pk79 and you, including account operation, payment processing, and service delivery;
• Legal obligation — processing required to comply with applicable gaming licence conditions, anti-money laundering obligations, age verification requirements, or other legal duties;
• Legitimate interests — processing necessary for pk79's legitimate business interests, including fraud prevention, Platform security, and responsible gaming monitoring, provided those interests are not overridden by your fundamental rights;
• Consent — where you have provided explicit, freely given consent, including consent to receive marketing communications. You may withdraw consent at any time.

5. Data Sharing

5.1 Service Providers

pk79 shares your personal data with carefully selected third-party service providers who assist in operating the Platform. These include identity verification providers, payment processors (including those facilitating JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Visa transactions), customer support platforms, and cloud infrastructure providers. All service providers are contractually required to process your data only as instructed by pk79 and to maintain appropriate security standards.

5.2 Regulatory & Licensing Authorities

As an internationally licensed gaming operator, pk79 may be required to disclose player data to our licensing authority, anti-money laundering compliance bodies, or other regulatory agencies. Such disclosures are made only to the extent required by applicable law or regulation and are not within pk79's discretion to refuse.

5.3 Law Enforcement

pk79 may disclose personal data to law enforcement authorities, courts, or government agencies where we are legally required to do so, or where disclosure is necessary to prevent or detect serious crime, protect the safety of individuals, or defend legal claims.

5.4 No Sale of Data

6. Cookies & Tracking Technologies

The pk79 Platform uses cookies and similar tracking technologies to deliver core functionality, enhance your experience, and support security monitoring. Cookies are small text files stored on your device when you visit the Platform.

pk79 uses the following categories of cookies:

• Strictly Necessary Cookies — essential for the Platform to function. These include session authentication cookies that keep you logged in to your pk79 account. These cannot be disabled without breaking core functionality.
• Functional Cookies — used to remember your preferences, such as language settings, game lobby filters, and responsible gaming limit configurations.
• Analytics Cookies — used to collect aggregated, anonymised data about how players navigate the Platform. This helps pk79 identify and fix usability issues and improve the overall gaming experience.
• Security Cookies — used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to log in to or use the pk79 Platform. pk79 does not use third-party advertising or tracking cookies.

7. Data Retention

pk79 retains your personal data for as long as your account remains active and for a period thereafter as required by our licensing obligations and applicable law. In general:

• Account registration and identity verification data is retained for a minimum of five (5) years following account closure, as required by anti-money laundering regulations;
• Transaction records are retained for a minimum of five (5) years from the date of each transaction;
• Customer support communications are retained for a minimum of two (2) years;
• Gameplay and betting activity records are retained for the duration of account activity and for five (5) years following account closure;
• Technical and device data used for security purposes is retained for up to twelve (12) months.

Where data is no longer required for its original purpose and no legal retention obligation applies, pk79 will securely delete or anonymise the data.

8. Your Rights

Subject to applicable law and the conditions of pk79's gaming licence, you have the following rights in relation to your personal data:

• Right of Access — you may request a copy of the personal data pk79 holds about you at any time;
• Right to Rectification — if any personal data we hold is inaccurate or incomplete, you may request that we correct it;
• Right to Erasure — you may request deletion of your personal data, subject to our legal retention obligations under gaming licence and anti-money laundering requirements;
• Right to Restriction — you may request that we restrict processing of your data in certain circumstances, for example while a dispute is being resolved;
• Right to Data Portability — where processing is based on consent or contractual necessity and carried out by automated means, you may request a copy of your data in a structured, machine-readable format;
• Right to Object — you may object to processing based on legitimate interests, including direct marketing;
• Right to Withdraw Consent — where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the pk79 support team. We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a data rights request.

9. Data Security

pk79 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Role-based access controls ensuring only authorised personnel can access player data;
• Regular internal security audits and vulnerability assessments;
• Secure, access-controlled data centre environments for all infrastructure hosting player data;
• Staff training on data protection obligations and secure data handling practices.

While pk79 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pk79 will notify you without undue delay in accordance with our applicable obligations.

10. Children & Minors

The pk79 Platform is strictly intended for use by individuals who are at least 21 years of age. pk79 does not knowingly collect or process personal data belonging to persons under the age of 21. Age verification is a mandatory step in the account registration process.

If pk79 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the relevant account and delete or anonymise all associated data. If you believe a minor has registered an account on the Platform, please contact our support team immediately.

11. International Data Transfers

pk79 operates under an international gaming licence and may process or store your personal data on servers or through service providers located outside Pakistan. Where personal data is transferred internationally, pk79 ensures that appropriate safeguards are in place, including contractual protections equivalent to applicable data protection standards, to ensure your data receives an adequate level of protection regardless of where it is processed.

By using the pk79 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. Where such transfers occur, they are conducted in accordance with our licensing obligations and applicable data protection requirements.

12. Third-Party Services

The pk79 Platform may contain references or links to internal pages and services that involve third-party providers operating under their own privacy policies — for example, payment processors facilitating JazzCash or EasyPaisa transactions, or identity verification services. pk79 is not responsible for the privacy practices of these third-party providers. We encourage you to review the privacy notices of any third-party service providers whose services you use in connection with your pk79 account.

13. Amendments to This Policy

pk79 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via the email address associated with their account or through a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is always displayed at the top of this Policy.

Your continued use of the pk79 Platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you should close your account and cease using the Platform.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk79 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week to assist players across Pakistan.

Email: [email protected]

Live chat support is also available directly within your pk79 account dashboard once you are logged in.

For formal data protection requests — including subject access requests, rectification requests, and erasure requests — please include your full name, registered email address, and a description of your request to allow us to process it efficiently.